Why Should I Have A Birmingham Driving School Franchise

Why Should I Have A Birmingham Driving School Franchise

Name and Reputation of Birmingham Driving School

• Birmingham Driving School is very well established, having started trading in 1988
• We hope that the longevity of Birmingham Driving School inspires confidence in potential customers, and we hope that we have a good image and reputation
• We have also operated a number of other driving schools in the West Midlands for some time

Driving Lessons

• Every Driving Instructor needs a supply of new clients
• Through our network of websites and other advertising and marketing we have a good supply of new clients

Receptionist Facilities

• Advertising and marketing are pointless unless you can convert it into paying customers
• A telephone call that is not answered, or answered in an unprofessional manner, is unlikely to become a booking for a driving lesson
• Our telephones are professionally answered Monday to Friday 8.00am to 8.00pm and Saturday 8.00am to 5.00pm
• The telephonists have:
  • Details of how Birmingham Driving School operates
  • Details of the services we offer
  • Details of what our fees are
  • Details of who our instructors are
  • Details of the areas that each instructor works in
  • Access to your online diary so they can book a new client directly into your diary
  • The ability to deal with queries from your existing clients

Your Diary

• You are in charge of your diary
• You decide on your normal working hours
• You decide on whether you are taking a specific day off, or afternoon off, etc.
• You decide on when you are taking a holiday
• You decide on how much or little holiday you are taking
• Time off usually needs planning a little in advance so that you can keep your clients happy, but you are in charge of your diary, when you work, and when you don't

The Area That You Work In

• As well as being in charge of your working hours, You are also in charge of what areas you work in

Online Diary

• You will have access to your own online diary, that you can keep up to date by PC, tablet or smart phone
• Our telephone receptionists have access to your diary, so they can book new clients in for you, or re-book your existing clients when necessary
• New bookings will be notified to you by text, and will also appear in your online diary
• When a new client books a lesson they will receive a text confirming details of the lesson
• All clients will receive an automatically generated text the evening before each lesson reminding them of the lesson appointment
• All clients will receive an automatically generated text acting as a receipt for the lesson that they have had, and including details of their next lesson
• You have full control of your diary, when you are available and when you are not available

Full Time or Part Time?

• You decide
• Unlike many driving schools, our franchise system doesn’t force you to work a minimum number of hours just to pay the franchise fee
• If you only want to work a few hours each week, that’s your choice, you decide what times you are available to work
• If you want to work full time, again it is your choice, you are in control of your working hours

Holidays and Days Off

• With a Birmingham Driving School Fair, Flexible Franchise, you only pay a franchise fee when you are working
• So if you book a day off, or a holiday, whilst you are obviously not earning anything whilst you’re not working, unlike with most driving schools you are not paying a franchise fee when you are not working
• Typically a driving school franchise will offer 4 weeks franchise free per year, usually suggesting that you take 2 of those weeks at Christmas
• Birmingham Driving School does not place any restriction on the amount of time off you take
• You only pay a franchise fee when you are working with a Birmingham Driving School Fair, Flexible Franchise

Fair, Flexible Franchise

• There is no set franchise fee with Birmingham Driving School
• You are not committed to paying a set fee each week, regardless of whether you are working or not
• The franchise is based on how much or little you work

Guaranteed Franchise Fee

• Your guarantee is that your franchise fees will be fixed at the rates agreed when you join Birmingham Driving School
• Your franchise fees will not increase as the lesson price increases
• This guarantee will last at the minimum, until the lesson fee has risen by over £10, compared with the fee when your franchise agreement commenced
• This guarantee does not apply if:
  • Lesson fees or franchise fees are affected by any change in legislation
  • There are any changes in VAT or other taxation rules
  • There is any change in VAT registration status of Birmingham Driving School

• As lesson fees increase over time, franchise fees for newly recruited driving instructors will increase proportionally
  • They will still qualify for the Guaranteed Franchise Fee, based on the lesson fee at the time they join Birmingham Driving School

Record Keeping

• The bad news is that because you’re running a business, you have to keep records
• The good news is that the online diary system keeps lots of records relating to your clients, how many lessons they have had, and how much they have paid, making record keeping easier

Your Tuition Car

• Entirely your choice
• We can offer guidance, but we leave the choice of car up to you
• Everyone has different circumstances
  • Do you need a larger car that will double up as a family car?
  • Do you prefer a smaller more economical car?
  • Do you want the top of the range model with all the luxuries, gadgets and goodies?
  • Do you prefer a lower level of trim with the cost saving that goes with it?
  • Do you want a brand new car?
  • Are you happy with a newish car?
  • Do you want to replace your car every 6 or 12 months?
  • Are you happy to keep your car longer?
  • Do you want diesel / petrol / hybrid / electric?
  • Do you want to buy your car or lease it?
  • Which makes or models do you like or dislike?
  • What specific features do you want on your car?
• Every choice about your car could affect your finances, therefore we leave these choices up to you
• We can give guidance as to cars that may be more or less suitable
• We can advise you of the differences between buying and leasing
• We can supply you with details of companies that specialise in leasing cars to driving instructors
• But the final decision is yours

What can you offer your Clients with a Birmingham Driving School franchise?

• Your expert tuition
• Your friendly and professional personality
• Both of these are important in order to retain clients, but there are also additional services or features of being a Birmingham Driving School client:
  • The confidence and reassurance that comes from using a driving school established in 1988
  • A comprehensive website giving information about:
    • The theory test
    • The hazard perception test
    • The driving test
    • Law and documentation for drivers
    • Other driving related information
  • Leaflets giving information about:
    • The theory test
    • The hazard perception test
    • The driving test
    • The Show Me, tell Me questions
  • Free access to websites allowing them to prepare and practice for the theory and hazard perception test
  • Introductory Offers
  • Block Booking Discounts
  • Driving Test Pass Guarantee
  • Competitive prices
  • The ability to pay by cash, cheque, credit card, debit card or bank transfer
  • A professional office back up service which can be contacted by telephone
  • Automated texts to notify or remind clients of their lesson appointments

Not just learner Drivers

• Birmingham Driving School, in addition to attracting customers wanting to learn to drive, also has a steady stream of customers wanting:
  • Refresher driving lessons
  • UK familiarisation driving lessons
  • Motorway driving lessons
  • Pass Plus driving courses
  • Taxi driving test preparation
• If you need any help, guidance or training to deliver any of these lesson types, Birmingham Driving School can provide it

Contacts

• Do you need details of companies that lease dual controlled cars to driving instructors?
• Do you need details of car insurance companies specialising in the driving instructor market?
• Do you need details of where to get dual controls fitted?
• We can provide you with answers to these questions and many more

Expertise and Guidance

• James Quinn, the proprietor of Birmingham Driving School has over 34 years of experience training both drivers and driving instructors
• James has held the roles of head of training and chief trainer in two different national training organisations
• James has gained a wide range of knowledge and expertise
• James also has a very wide ranging list of contacts
• Whatever your question, whether it is about:
  • Driving methods or techniques
  • Driving test procedure
  • Standards checks
  • Motoring law
  • Customer service
  • Consumer law
  • Teaching methods
  • Client centred teaching
  • Coaching methods and techniques
• We can either provide you with an answer
• Or put you in touch with someone else that can provide the answer

Training and Continuous Professional Development: CPD

The Need For Continuous Professional Development And Training

• In most professions, training is frequent, whether it is on the job, or a day in the classroom, and this applies to all levels, whether it is an employee at the bottom of the ladder, or a senior executive
• Nothing stands still, there have been changes and developments in:
  • Car engineering
  • Car technology
  • Driving procedures
  • Driving Tests
  • Law
  • Standards Checks
  • Teaching Methods
• There are also likely to be further changes and developments in all of these areas
• Driving Instructors that keep up to date, and aim to develop new skills and improve on their existing skills are more likely to be successful
• There are some forms of CPD that are completely free, there are also some courses or qualifications that cost thousands
• What is appropriate or relevant training or CPD will be different for every ADI
• Each ADI will also have different CPD needs at different times in their career as an ADI
• At times there will be CPD that is essential to do
• There will sometimes be CPD that it would be nice to do, but there has to be a balance struck between time and cost, and the desirability of doing any particular course or qualification

Continuous Professional Development And Training For Birmingham Driving School Driving Instructors

• James Quinn, proprietor of Birmingham Driving School is involved in the training of new driving instructors, and the retraining and development of existing driving instructors
• All Birmingham Driving School Driving Instructors are offered a free CPD consultation, ideas, information and advice on suitable ways of developing new skills or improving on existing skills can be offered
• Any training provided by James Quinn to Birmingham Driving School Driving Instructors will not be charged for
  • Subject to the ADI continuing to work as a franchisee with Birmingham Driving School
• Training provided by James Quinn to Birmingham Driving School Driving Instructors, is not limited to, but can include:
  • Driver training in preparation for any Advanced Driving Test
  • Standards Check Training
  • Teaching Skills Training
  • Coaching Skills Training
  • Delivering Client Centred Lessons Training
• All Birmingham Driving School Driving Instructors by virtue of their ADINJC membership receive the members discount on any training workshop that ADINJC run

Help and Protection

Sometimes Things Can Go Wrong

• We all think that it won’t happen to us, but sometimes things go wrong
• Sometimes we might make a mistake
• Sometimes we might just find ourselves in a difficult situation through no fault of our own
• We could have a problem:
  • With a client
    • A client could complain about you unfairly
    • A client could threaten you with court proceedings
  • With DVSA
    • DVSA could have repeatedly cancelled the driving test of one of your clients
    • DVSA might not let your client book a driving test even though they have passed the theory test
    • Your new ADI registration certificate doesn’t arrive
    • You feel you’ve been unfairly treated on a Standards Check
  • With DVLA
    • There may be a problem with your driving licence
    • There may be a problem with your car registration
  • With the Police
    • You don't have to have done anything wrong for an accusation to be made
  • With the Courts
    • You don't have to have done anything wrong for an accusation to be made

The Solutions

• Problems arise, and many can be sorted out by ourselves
• Sometimes we need a little help, that help can come in various forms, depending on the problem
  • Sometimes advice or information is all that is needed
  • Sometimes the ability to bypass the person that you are dealing with in “customer services” and go to a senior manager to make them aware of the problem can get long running issues resolved in minutes
    • This type of help is available to all Birmingham Driving School Driving Instructors through their membership of ADINJC
  • Sometimes the problem can be more serious and extra help and protection is needed
    • All Birmingham Driving School Driving Instructors, as part of their franchise by virtue of their ADINJC Group Premium Membership get a good level of protection
    • Your franchise also includes ADINJC’s Public Liability Insurance of up to £10 million and Professional Indemnity Insurance of up to £5 million giving a good level of protection against many potential problems

ADINJC Membership

• All Birmingham Driving School Driving Instructors are provided with ADINJC Group Premium Membership
• All Birmingham Driving School Driving Instructors are provided with ADINJC’s £10 million Public Liability Insurance and £5 million Professional Indemnity Insurance

About ADINJC

• ADINJC is The Approved Driving Instructors National Joint Council
• ADINJC is a national association for driving instructors
• ADINJC is run on a not for profit basis
• ADINJC is run by a Governing Committee, which is a group of working driving instructors that run ADINJC alongside their ‘day jobs’

ADINJC Membership Benefits: Help and Advice

• Expert advice and information available from our Helpline: 0800 8202 444
• Help from our talk line and business lines
• Unlimited ADI/PDI advice and support
• Help with items concerning the DVSA, your clients or the public
• Specialist DVSA investigations and tribunal support, initial free call and support, then charges may apply
• Access to all areas of the website providing information, resources and latest news
• Contact any committee member directly

ADINJC Membership Benefits: Representation

• Direct Tier 1 representation with the DVSA
• ADINJC is a founding member of NASP, The National Associations Strategic Partnership and liaise with the DVSA
• Representation of the views of ADIs to the DVSA and the Government
• A united voice for the industry
• ADINJC is democratic, as a member you could join the Governing Committee

ADINJC Membership Benefits: Information and News

• Latest industry news delivered by email
• Regular newsflashes by email
• ADINJC Monthly newsletter by email
• Social Media; Twitter, LinkedIn and Facebook
• Traffic Safety Roads, a monthly newsletter from Graham Feest of The UK Road Safety Network
• Regular updates from ADINJC Road Safety Officer Graham Feest

ADINJC Membership Benefits: Training and CPD, Continuous Professional Development

• Training Workshops
• Online Training Workshops
• Online Training Courses
• Webinars
• ADINJC Members benefit from discounts on course fees

ADINJC Membership Benefits: Events

• Conferences and Exhibititions
• 4 Association Meetings per year

ADINJC Membership Benefits: Networking

• Opportunities to meet other ADIs, and exchange ideas

ADINJC Membership Benefits: Protection

• Can purchase Professional Indemnity Insurance, £5 million and Public Liabilty Insurance, £10 million

A Person Or A Number?

• With Birmingham Driving School you are definitely a person not a number
• Birmingham Driving School is run by the owner, James Quinn
  • As a franchisee, you have access to James by mobile phone, email or in person
• James spends part of his time working as an ADI with a range of clients, including:
  • Delivering training to learner drivers
  • Training prospective ADIs
  • Training existing ADIs preparing for a Standards Check
  • Training existing ADIs wanting to develop their skills
  • Training drivers of company vehicles
  • Delivering workshops on behalf of ADINJC
• When he is not delivering training James is looking after the running and administration of Birmingham Driving School
• If you have a question, a suggestion, or a problem contact James

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